Shipping policy
Shipping Policy
We're committed to getting your order to you quickly, reliably, and at no extra cost.
Shipping Destination
We currently ship to addresses within the United States only.
Shipping Costs
Free shipping on all orders — no minimum purchase and no shipping fees at checkout.
Delivery Timeframes
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Order Cutoff: 5:00 PM Eastern Time (ET), Monday–Friday
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Handling Time: 1–2 business days
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Transit Time: 6–8 business days
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Estimated Delivery: 7–10 business days from the order date
Order Tracking
Once your order has been shipped, you'll receive a tracking number via email so you can monitor your shipment.
Lost or Delayed Packages
If your package is lost or delayed, please contact us and we'll work with the carrier to resolve the issue as quickly as possible.
Email: info@solanemaison.com
Phone: +31 97 010238639
Legal Entity
AYB Holding B.V.
Solane Maison is a trade name of AYB Holding B.V., registered in the Netherlands.
Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM
Email: info@solanemaison.com
Phone: +31 97 010238639
Address: Gerrit van der Veenstraat 35, 1077 DN Amsterdam, Netherlands