Billing Terms & Conditions

By placing an order on our website, you agree to the terms described below.

1. Accepted Payment Methods

We accept the following payment methods:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Shop Pay

All transactions are processed in United States Dollars (USD).

2. Payment Processing

Full payment is required at the time of purchase. Orders will not be processed or shipped until payment has been successfully received.

If a payment is declined, your order will not be confirmed. Please check your payment details or contact your bank or payment provider for assistance.

3. Pricing

All prices are displayed in USD and are subject to change without notice.

Solane Maison offers free shipping on all U.S. orders — with no additional shipping charges added at checkout.

4. Secure Transactions

All payments are processed through secure, PCI-compliant payment gateways using SSL encryption. We do not store your full payment card details on our servers.

5. Refunds & Chargebacks

Refunds are handled according to our Refund & Return Policy.

If you have any concerns regarding a charge, please contact us at info@solanemaison.com before initiating a chargeback. Unauthorized chargebacks may be disputed.

6. Fraud Prevention

We reserve the right to cancel any order suspected of fraudulent activity. Additional verification may be requested for high-value transactions to protect both our customers and our business.

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Store Name: Solane Maison

Legal Entity: AYB Holding B.V.

Solane Maison is a trade name of AYB Holding B.V., registered in the Netherlands.

Address:
Gerrit van der Veenstraat 35
1077 DN Amsterdam
Netherlands

Email: info@solanemaison.com

Phone: +31 97 010238639

Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM