Privacy policy

Privacy Policy

Last updated: April 22, 2026

This Privacy Policy explains how Solane Maison collects, uses, and handles your personal information when you visit our website or make a purchase from us.

Information We Collect

Directly from you: Name, email address, phone number, billing and shipping address, payment details, and any communications you send us.

Automatically: Device type, browser, IP address, pages visited, and information collected through cookies and similar tracking technologies.

From third parties: Information provided by advertising platforms such as Google, Meta, and Pinterest, as well as payment processors.

How We Use Your Information

  • To process and fulfill your orders.

  • To send order confirmations and shipping updates.

  • To provide customer support.

  • To deliver marketing through Google Ads, Meta Ads, and Pinterest Ads where permitted by law.

  • To detect and prevent fraud.

  • To comply with legal obligations.

Cookies

We use cookies to improve your browsing experience, analyze website traffic, and display relevant advertisements. You can manage your cookie preferences through your browser settings.

How We Share Your Information

We may share your information:

  • With trusted service providers who help us operate our store.

  • With advertising partners, including Google, Meta, and Pinterest.

  • With government authorities when required by applicable law.

We do not sell your personal information.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at info@solanemaison.com.

Data Security & Retention

We use industry-standard security measures to protect your personal information. Your data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Children's Privacy

Our store is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Legal Entity

AYB Holding B.V.

Solane Maison is a trade name of AYB Holding B.V., registered in the Netherlands.

Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM

Email: info@solanemaison.com
Phone: +31 97 010238639
Address: Gerrit van der Veenstraat 35, 1077 DN Amsterdam, Netherlands